Privacy Policy

Effective Date:

[4/28/25]

At Sales Nest CRM (“Sales Nest,” “we,” “us,” or “our”), your privacy is extremely important to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (“Services”).

By using Sales Nest CRM, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

NameEmail AddressPhone NumberBilling Information (credit card or payment details)Company NameJob Title

Account and Usage Data:

Login credentialsIP addressesBrowser typeDevice identifiersPages viewed, actions taken within the platform

Communication Data:

Messages, emails, SMS conversations sent through our platformFeedback, reviews, and support inquiries

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to improve the user experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our ServicesProcess transactions and manage billingSend administrative information (confirmations, invoices, account updates)Respond to customer support inquiriesSend promotional communications (only with your consent)Improve our website, platform functionality, and customer experienceComply with legal obligations and enforce our Terms & Conditions

3. Sharing Your Information

We do

not

sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers who assist us in operating our Services, such as:

Payment processors (e.g., Stripe, PayPal)Email service providersAnalytics services (e.g., Google Analytics)

We may also disclose your information if required by law or to protect our rights and users' safety.

4. Data Security

We implement appropriate security measures to protect your personal information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

Access the personal data we hold about youRequest correction or deletion of your dataOpt out of marketing communications at any timeRequest a copy of your data in a portable format

To exercise these rights, please contact us at 📧 [Insert Support Email].

6. Cookies and Tracking

Sales Nest CRM uses cookies to:

Remember your preferences and account settingsAnalyze how our website is usedPersonalize content and advertising (if applicable)

You can control cookie settings through your browser preferences.

7. Third-Party Websites

Our Services may contain links to external sites we do not operate.

We are not responsible for the privacy practices or content of those third-party websites.

8. Children’s Privacy

Sales Nest CRM is not intended for use by individuals under the age of 18.

We do not knowingly collect personal data from children.

If we learn we have collected data from a child without parental consent, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify you by updating the effective date and providing notice through our platform or by email.

Your continued use of the Services after updates constitutes your acceptance of the revised Privacy Policy.